Terms and Conditions
Terms & Conditions of Sale – Australia
These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website liquid-moly.com.au ('the Website') and your relationship with LIQUI MOLY Australia Pty Limited (trading as liquid-moly.com.au) whose registered office is Suite 106, 26-32 Pirrama Road PYRMONT NSW 2009.
Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.
1. AGREEMENT
By using the Website you agree to be bound by these Terms.
2. AMENDMENTS
We reserve the right to:
(i) update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and
(ii) modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
3. REGISTRATION
You warrant that:
(i) the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and
(ii) you are not impersonating any other person or entity.
The products purchased on this Website are for private and domestic use only and are not for re-sale. You will notify us immediately of any changes to the personal information by e-mailing or telephoning our customer service representatives at:
(i) e-mail address: auorders@liqui-moly.com.au
(ii) telephone: 1300 318 961
4. PRIVACY POLICY
We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy, which you can view here.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the Australian Privacy Principles.
5. PROTECTING YOUR SECURITY
The Website employs the latest in Secure Sockets Layer technology from Stripe and Paypal payment gateway to secure our payment systems.
Your purchase is subject to credit card fraud analytic pre-screening which is administered by a third party fraud detection service. In the event that your purchase from us is under review after the fraud analytic pre-screening process, you may be contacted by LIQUI MOLY Australia Pty Limited . LIQUI MOLY Australia Pty Limited may contact you by SMS or by phone call.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort, via our third party vendors, to ensure all orders are thoroughly checked using the information already supplied.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reporting Body which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Australian Privacy Principles.
To the extent permitted by law, we will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a user where a credit card account is fraudulently used or is used in an unauthorised manner.
6. COMPLIANCE
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
(i) any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and
(ii) any material which is defamatory, offensive or of an obscene character
7. INDEMNITY
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
8. THIRD PARTY LINKS
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
9. ORDERS
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or (ii) dispatch the goods to you or commence the services, whichever is the later.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
11. PRICE AND PAYMENT
All prices shown are inclusive of GST at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.
Payment can be made by any major credit or debit card. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.
If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ notice in advance of any reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained on the website.
12. ELIGIBILITY TO PURCHASE
To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under Australian law you must:
(i) if an individual, be 18 years of age or over; and
(ii) register your real name, address, phone number, e-mail address any other details requested.
By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
14. INTELLECTUAL PROPERTY
The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
15. LIMITATION OF LIABILITY
Notwithstanding any other provision in the Terms, nothing in these Terms:
(i) affects or limit your rights as a consumer under Australian law; or
(ii) will exclude or limit our liability for death or personal injury resulting from our negligence.
We may not be held liable for unforeseeable damage, or for a total or partial failure to meet our obligations, if this failure results from a case of force majeure or act of third party.
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
(i) incompatibility of the Website with any of your equipment, software or telecommunications links;
(ii) technical problems including errors or interruptions of the Website;
(iii) unsuitability, unreliability or inaccuracy of the Website; and
(iv) failure of the Website to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential loss or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.
17. SEVERANCE
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
18. WAIVER
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
19. ENTIRE AGREEMENT
These Terms form the entire basis of any agreement reached between you and us.
20. LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of New South Wales and any disputes will be decided only by the Australian courts.
21. REVIEWS
If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant liqui-moly.com.au and its sub-licensees the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to liqui-moly.com.au, including the execution of deeds and documents, at the request of liqui-moly.com.au You represent and warrant that:
(i) you own or otherwise control all of the rights to the content that you post;
(ii) as at the date that the content or material is submitted to liqui-moly.com.au, the content and material is accurate; and
(iii) use of the content and material you supply does not breach any applicable liqui-moly.com.au guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory).
You agree to indemnify liqui-moly.com.au for all claims brought by a third party against liqui-moly.com.au arising out of or in connection with a breach of any of these warranties.
22. FREE SHIPPING
Simply spend $200 or more in one transaction on certain products at www.liqui-moly.com.au and have your order delivered to any address in mainland Australia and Tasmania for free. Exclusions apply.
Offer begins 18 August 2023 at 11:59am (AEST). Your eligible Standard delivery fee will be automatically waived at checkout for orders over $200 for selected products.
Delivery costs for excluded items will be automatically calculated and can be found in your shopping cart.
This is subject to change without notice. LIQUI MOLY Australia reserves the right to adjust or retract this offer at its discretion.
Exclusions to this offer include:
An order that includes multiple large products, which would make your package over 1m (width, height or length) or over 30kgs. For example, multiple boxes of oils or a storage equipment with other products could cause the order to go over these metrics and no longer qualify for our “Free Delivery” promotion.